ServiceNow
Custom Applications
We design and build custom applications on ServiceNow for the processes that no out-of-the-box product covers.
Outcomes
- Manual steps replaced with tracked workflow
- Fewer tools to license and maintain
- Faster delivery of new processes
- Applications that follow platform best practice
The challenge
Common problems we solve
01
Critical processes run on email chains and shared spreadsheets.
02
Legacy tools are expensive to maintain and hard to change.
03
Teams wait months for development capacity.
What we deliver
Capabilities
Process design
Workshops that map the current process and design the target workflow.
Low-code development
Applications built with App Engine, and scripted where the logic needs it.
Integrations
Connections to ERP, CRM, HR and finance systems through APIs.
Legacy tool replacement
Migration from older workflow and ticketing tools.
Portal and mobile
Request experiences on web and mobile.
Citizen development guardrails
Review, testing and release processes for business app makers.
How we work
From the first workshop to steady operations
Every engagement follows the same four stages, so you always know where your program stands and who owns the next step.
- 01
Assess
We review your current process, platforms and risks, and agree on the outcomes that matter.
- 02
Design
We produce a target design and a phased plan, sized to your budget and your team.
- 03
Implement
Certified specialists build, integrate and test, with your people involved at every stage.
- 04
Run and improve
We hand over with training, or stay on to operate and improve what we delivered.
Talk to us about Custom Applications
Tell us what you are working on, and a consultant will come back to you with next steps and the right people for the conversation.